Privacy Policy –
Dream17 APK

1. Overview

Dream17 APK ("we", "us", "our") operates the gaming platform accessible at dream17apk.net and through the Dream17 APK mobile application. This Privacy Policy explains how we handle the personal information of registered players and visitors based in Pakistan. When you create an account, download the app, make a deposit, or simply browse the platform, certain data about you is collected and processed.

We take data privacy seriously. The information we gather is used only for legitimate purposes — running the platform, verifying your identity, processing your PKR transactions, and making your experience better. We do not sell your personal data to anyone, and we do not share it beyond what is necessary to deliver the service.

By registering on Dream17 APK or continuing to use the platform, you acknowledge that you have read and understood this policy. If you disagree with any part of it, please stop using the platform and contact us to request account closure.

2. Data We Collect

The categories of personal data Dream17 APK may collect include the following:

Identity & Contact Information

Your full name, CNIC number (for verification purposes), date of birth, registered mobile number, and email address if provided during registration.

Full Name CNIC Number Date of Birth Mobile Number Email Address

Financial Information

Deposit and withdrawal history, transaction amounts in PKR, the payment method used (JazzCash, Easypaisa, Raast, Bank Transfer, or card), and the wallet or bank account number linked to your account. We do not store full payment card numbers — card data is handled by the payment processor directly.

Transaction History Payment Method Wallet / Bank Reference

Gaming Activity

Bets placed, games played (including live casino, fish games, cricket betting, and slots), session durations, bonus usage, and win/loss history. This data is used to run the platform, resolve disputes, and identify responsible gaming concerns.

Bets & Wagers Session Data Game History

Technical & Device Data

IP address, device type, operating system, browser or app version, screen resolution, and general location derived from your IP. We do not collect precise GPS coordinates.

IP Address Device Type OS & App Version IP-Based Location

Data Category	Purpose	Retention
Identity & Contact	Account creation, KYC, support	Life of account + 5 years
Financial Information	Payment processing, fraud checks	7 years (financial records)
Gaming Activity	Service delivery, dispute resolution	5 years after last activity
Technical & Device	Security, performance, fraud detection	90 days rolling
Cookie & Analytics	Platform improvement, session tracking	Up to 12 months

3. How We Collect Your Data

Dream17 APK collects personal data through several channels:

• Registration form: When you create an account, you directly provide your name, mobile number, date of birth, and CNIC details.
• Deposit and withdrawal actions: When you add funds or request a payout via JazzCash, Easypaisa, Raast, or Bank Transfer, the transaction reference and account details are captured automatically.
• Platform usage: Every bet placed, game opened, and session started generates activity logs on our servers. This is standard practice for any online gaming platform.
• KYC verification: During account verification, you may be asked to confirm your CNIC number or other identity details. This process is completed within the platform — we do not ask for physical document uploads via external channels.
• Cookies and tracking technologies: The website and app use cookies to maintain your session, remember preferences, and analyse traffic patterns. More detail is in the Cookies section below.
• Customer support communications: If you contact support, the content of that conversation — including any information you share — is stored for quality assurance and dispute resolution purposes.

4. How We Use Your Data

We use the data we collect for the following purposes only:

• Account management: Creating and maintaining your Dream17 APK account, verifying your identity, and keeping your profile up to date.
• Processing transactions: Handling all deposits and withdrawals in PKR, confirming payment status, and resolving transaction disputes.
• Delivering gaming services: Running cricket betting markets, live casino tables, fish games, slots, and all other platform features you use.
• Bonus and promotion management: Tracking wagering requirements, eligibility, and expiry for welcome bonuses, PSL promotions, and other offers.
• Fraud prevention and security: Detecting suspicious login activity, identifying multi-accounting, flagging unusual transaction patterns, and protecting your account balance.
• Responsible Gaming: Monitoring for signs of problem gaming behaviour so that deposit limits, session reminders, or self-exclusion can be offered proactively.
• Platform improvement: Analysing aggregated, anonymised usage data to identify bugs, improve navigation, and prioritise new features.
• Customer support: Responding to your queries, resolving complaints, and maintaining a record of support interactions.
• Legal and compliance obligations: Retaining records as required under applicable financial and data laws, and cooperating with lawful requests from authorities.

5. Legal Basis for Processing

We process your personal data on the following grounds:

• Contract performance: Processing is necessary to provide the gaming service you signed up for — including account management, betting, and payments.
• Legitimate interests: Fraud prevention, platform security, and responsible gaming monitoring represent legitimate interests that do not override your privacy rights.
• Legal obligation: Financial records and KYC data must be retained to comply with applicable record-keeping requirements.
• Consent: For marketing communications and non-essential cookies, we rely on your consent. You can withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Data

Dream17 APK does not sell your personal data. We share it only in the following limited circumstances:

Payment Processors

When you deposit or withdraw funds, transaction data is shared with the relevant payment provider — such as JazzCash, Easypaisa, Raast, or your bank — to process the transfer. These providers have their own privacy policies governing how they handle that data.

Game Content Providers

Some live casino games and fish game titles on the platform are supplied by third-party studio providers. A session token — not your full identity data — is passed to the game provider to launch the game. These providers are contractually bound to data confidentiality standards.

Identity Verification Services

During KYC, your identity details may be cross-referenced against verification databases. This process is used solely to confirm that your account belongs to you and that you meet the 18+ age requirement.

Legal and Regulatory Requests

If Dream17 APK receives a lawful request from a competent authority — such as a court order or law enforcement agency — we may be required to disclose relevant account data. We will inform you of such a request where legally permitted to do so.

7. Payment Data and Financial Security

All financial transactions on Dream17 APK are denominated in PKR. When you initiate a deposit through JazzCash, Easypaisa, Raast, Bank Transfer, or a debit/credit card, the actual payment instruction is handled by the respective payment provider. Dream17 APK stores transaction references, amounts, timestamps, and method types — but does not store full card numbers, wallet PINs, or internet banking credentials.

Your withdrawal destination must match the payment method registered to your verified account. This requirement protects you: it ensures that your winnings can only be sent to a payment account confirmed to belong to you. Requests to change payment details go through an additional verification step before they take effect.

If you notice a transaction on your Dream17 APK account that you did not authorise, contact support immediately. We will place a temporary hold on the account while the matter is investigated.

8. Cookies and Tracking Technologies

Dream17 APK uses cookies — small text files stored on your device — and similar technologies to make the platform work properly and to understand how it is being used. The main categories of cookies we use are:

• Essential cookies: Required to keep you logged in, maintain your session state, and process transactions. These cannot be disabled without breaking core functionality.
• Performance and analytics cookies: Collect anonymised data about which pages are visited most, where users navigate to, and how long sessions last. This helps us fix problems and improve the platform.
• Preference cookies: Remember your language settings, notification preferences, and other personalisation choices.
• Security cookies: Help detect suspicious login attempts and protect accounts from unauthorised access.

Non-essential cookies are only placed after you acknowledge the cookie notice on first visit. You can adjust cookie preferences at any time through your browser settings, though disabling essential cookies will affect your ability to use the platform.

9. Data Retention

We keep your personal data for as long as is necessary for the purpose it was collected, as summarised in the table in Section 2. Key points to note:

• Account data is retained for the life of your active account plus an additional five years after closure.
• Financial transaction records are retained for seven years to satisfy record-keeping obligations.
• Gaming activity logs are kept for five years following your last session to support dispute resolution.
• Technical and device logs — including IP address records — are stored on a 90-day rolling basis.
• If you request account closure, we will deactivate your account promptly, but certain data categories will be retained for the applicable retention period as described above before being securely deleted.

10. How We Protect Your Data

Dream17 APK applies a range of technical and operational measures to keep your personal data secure:

• Encryption in transit: All data transmitted between your device and the Dream17 APK platform is protected by TLS (HTTPS) encryption.
• Encrypted storage: Sensitive data fields — including identity numbers and financial references — are stored in encrypted form in our databases.
• Access controls: Only authorised personnel with a defined business need can access personal data, and all access is logged and audited.
• Account login protection: Failed login attempts trigger a temporary lockout. You are notified of logins from unfamiliar devices.
• Regular security reviews: Our platform infrastructure undergoes periodic security assessments to identify and address vulnerabilities.

While we do everything reasonably practical to secure your data, no online system is completely immune to risk. If you suspect your account has been compromised, change your password immediately and contact our support team.

11. Your Privacy Rights

As a Dream17 APK player, you have the following rights regarding your personal data:

• Right of access: You can request a summary of the personal data we hold on you at any time.
• Right to correction: If any of your personal data is inaccurate — such as an outdated mobile number or incorrect date of birth — you have the right to have it corrected.
• Right to deletion: You can ask us to delete your personal data. We will honour this request where we are not legally required to retain it. Note that financial records must be kept for the retention periods described in Section 9.
• Right to restrict processing: In certain circumstances, you can ask us to restrict how we use your data while a query is being resolved.
• Right to withdraw consent: For marketing messages and non-essential cookies, you can withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.
• Right to data portability: You can request a copy of your account and transaction data in a structured, machine-readable format.

To exercise any of these rights, contact our support team using the details in Section 14. We will respond within 30 days of receiving your request. In some cases, we may need to verify your identity before processing the request to prevent unauthorised access to another player's data.

12. Minors and Under-18 Protection

Dream17 APK is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account — whether through a false date of birth or any other means — the account will be closed immediately, all balances forfeited, and the personal data of the minor securely deleted.

If you are a parent or guardian and believe that a child in your care has registered on the platform, please contact us immediately. We treat all such reports as high priority and act within 24 hours.

13. Changes to This Privacy Policy

Dream17 APK may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data practices. When material changes are made, we will update the "Last updated" date at the top of this page. Where the changes are significant, registered players will be notified via their registered mobile number or through an in-app alert.

We encourage you to review this policy periodically. Continued use of Dream17 APK after any update constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to the Dream17 APK support team:

When contacting us about a data request, please include your registered mobile number so our team can locate your account quickly. All privacy-related requests are handled by a dedicated team member and treated with strict confidentiality.